Our Services

Many businesses meet minimum requirements but still create barriers that affect real customers. We assess what it’s actually like to arrive, enter, navigate, use facilities, and receive service — as a wheelchair user.

WHAT WE DO

1: Shopper Accessibility Audit
Real-world wheelchair user visit with scored findings.

2: Client Report & Recommendations
Clear photos, evidence, and prioritised improvements.

3: Training & Improvement Support
Practical staff training and accessibility action plans.

How It Works

Book your audit online

Schedule your visit by trained wheelchair shopper

Report delivered with scores and evidence

Improve & certify with Access Reality Verified

Join our database of Verified Destinations (optional)

Inspections
A consultant inspecting a wheelchair accessible ramp at a business entrance.
A consultant inspecting a wheelchair accessible ramp at a business entrance.

Detailed inspections to assess wheelchair accessibility on site.

Color-coded grading chart showing different levels of wheelchair access.
Color-coded grading chart showing different levels of wheelchair access.
People in wheelchairs navigating an accessible office lobby.
People in wheelchairs navigating an accessible office lobby.
Grading

An easy grading system that rates wheelchair access clearly.

Personalized advice to improve your space’s accessibility.

Consulting

Our Work

Helping businesses welcome wheelchair users with care by providing comprehensive accessibility options, training for staff, and creating a more inclusive environment that acknowledges and addresses the unique needs of individuals with mobility challenges.

A consultant from Access Reality Group assessing wheelchair accessibility at a busy café entrance.
A consultant from Access Reality Group assessing wheelchair accessibility at a busy café entrance.
Site Audits

Detailed inspections to grade accessibility levels.

Close-up of a ramp and handrail installed at a retail store entrance.
Close-up of a ramp and handrail installed at a retail store entrance.
Wheelchair user navigating smoothly through a newly adapted office lobby.
Wheelchair user navigating smoothly through a newly adapted office lobby.
Team members from Access Reality Group discussing accessibility plans around a table.
Team members from Access Reality Group discussing accessibility plans around a table.
Consulting

Tailored advice to improve wheelchair access.

About Access Reality Group

We help businesses fill the gap between minimum legal standards and what actually works for wheelchair users. Our dedicated team specializes in creating inclusive environments that not only comply with regulations but also enhance the overall experience for individuals with mobility challenges. By collaborating closely with our clients, we ensure that practical solutions are tailored to meet the unique needs of each wheelchair user, leading to real improvements in accessibility and satisfaction.

woman in wheelchair
woman in wheelchair

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Trusted Experts

Reliable

Subscription Plans

Tailored support for wheelchair access